intgame Privacy Policy –
How We Protect Your Personal Data

1 Overview

intgame values the trust Filipino players place in us. When you use the intgame platform – whether you're placing an NBA bet, depositing via GCash, exploring jackpot slots, or chatting with our support team – you share personal information with us. This Privacy Policy explains exactly what we do with that information.

This policy applies to all intgame services accessible through intgame.app, including the mobile website, any intgame apps, and all communications between you and the intgame team. By registering or continuing to use intgame, you acknowledge that you have read and understood this policy.

intgame is committed to full compliance with the Philippine Data Privacy Act of 2012 (Republic Act 10173) and its implementing rules. We are registered with the National Privacy Commission as a personal information controller. If you have questions about this policy at any point, our Data Privacy Officer is reachable through the contact details at the end of this document.

2 Data Controller

The personal information controller responsible for your data is intgame, operating the platform at intgame.app. As the personal information controller, intgame determines the purposes and means of processing your personal data and is accountable for ensuring that processing is done in accordance with applicable Philippine data protection law.

intgame has appointed a Data Privacy Officer (DPO) whose responsibilities include overseeing compliance with this policy and the Data Privacy Act, responding to data subject requests, and acting as the point of contact between intgame and the National Privacy Commission. You can reach the DPO at privacy@intgame.app.

3 Personal Data We Collect

intgame collects the following categories of personal data from players. We only collect what is necessary for the purposes described in this policy.

intgame does not collect special categories of sensitive personal data (such as health information, racial or ethnic origin, religious beliefs, or political opinions) except where directly relevant to responsible gaming assessments, and only with your explicit consent or where required by law.

4 How We Collect Your Data

intgame collects personal data through the following channels:

• Direct registration: When you create an intgame account, you provide your name, date of birth, mobile number, and email address.
• KYC submission: When you upload identity documents for account verification before your first withdrawal.
• Platform use: As you interact with intgame – browsing markets, placing bets, depositing, withdrawing – transactional and technical data is generated automatically.
• Payment processing: When you deposit or withdraw, your payment provider shares transaction reference data with intgame to confirm the transfer.
• Support interactions: When you contact intgame via live chat or email, the content of that communication is recorded.
• Cookies and tracking: Automated technologies on the intgame platform collect technical and usage data when you visit or use the site. See Section 9 for full cookie details.

intgame does not purchase personal data from third-party data brokers or marketing lists. All data we hold about you has come directly from your use of the platform or from identity verification processes required by law.

5 Why We Use Your Personal Data

intgame processes your personal data for the following purposes, each of which is underpinned by a lawful basis under the Data Privacy Act:

• Account creation and operation: To register and maintain your intgame account, authenticate your identity at login, and provide access to all platform features. Lawful basis: performance of a contract.
• KYC and identity verification: To verify your age, identity, and the source of your funds as required by Philippine anti-money laundering regulations (Republic Act 9160 and amendments). Lawful basis: legal obligation.
• Payment processing: To process your deposits and withdrawals via GCash, Maya, bank transfer, and card payments. Lawful basis: performance of a contract.
• Fraud prevention and security: To detect and prevent fraudulent activity, account takeovers, money laundering, and abuse of the platform. Lawful basis: legitimate interest and legal obligation.
• Regulatory compliance: To comply with reporting obligations to Philippine gaming regulatory bodies and financial regulators where required. Lawful basis: legal obligation.
• Customer support: To respond to your queries, resolve disputes, and improve the quality of our support service. Lawful basis: performance of a contract and legitimate interest.
• Responsible gaming: To monitor betting patterns for signs of problem gambling and to apply any responsible gaming limits or restrictions you have set. Lawful basis: legitimate interest and legal obligation.
• Personalisation: To present you with relevant promotions, recommended markets, and a more tailored platform experience based on your betting history and preferences. Lawful basis: legitimate interest (with opt-out available).
• Platform improvement: To analyse aggregated usage data to improve intgame's product features, performance, and user experience. Lawful basis: legitimate interest.
• Marketing communications: To send you promotional emails and in-app notifications about intgame offers relevant to your interests. Lawful basis: consent (you can withdraw consent at any time by updating your notification settings).

6 Sharing Your Personal Data

intgame does not sell, rent, or trade your personal data with third parties for their own marketing purposes. We share your data only in the following limited circumstances:

• Payment processors: To complete deposit and withdrawal transactions, intgame shares necessary transactional data with payment providers such as GCash, Maya, GrabPay, and Philippine banking institutions. These providers process data under their own privacy policies and applicable law.
• KYC and fraud detection vendors: intgame works with regulated third-party identity verification and fraud detection services to process KYC submissions. These vendors are contractually bound to process data only as directed by intgame.
• Regulatory authorities: intgame may be required to disclose player data to Philippine gaming regulators, the Anti-Money Laundering Council (AMLC), the National Privacy Commission, or law enforcement agencies as required by Philippine law.
• IT infrastructure and cloud providers: intgame uses third-party hosting, database, and analytics infrastructure. Service providers with access to personal data are bound by data processing agreements that restrict their use of your data.
• Legal and professional advisors: In connection with a legal dispute, regulatory investigation, or compliance audit, intgame may share data with lawyers, auditors, or compliance consultants under strict confidentiality obligations.
• Business transfers: In the event of a merger, acquisition, or sale of intgame's business, your personal data may be transferred to the acquiring entity. We will notify you of any such transfer before it occurs.

7 How Long We Keep Your Data

intgame retains personal data only for as long as necessary for the purposes described in this policy, or as required by Philippine law. Key retention periods are as follows:

• Account data: Retained for the duration of your account and for 5 years after account closure, as required by Philippine AML regulations.
• KYC and identity documents: Retained for 5 years after account closure or the last transaction, in line with AMLC requirements.
• Transaction and betting history: Retained for 5 years after each transaction for regulatory and audit purposes.
• Support communications: Retained for 2 years from the date of last interaction, to support dispute resolution and service quality review.
• Technical and device data: Retained for 12 months, used primarily for security monitoring and fraud detection.
• Marketing preference data: Retained until you withdraw consent or close your account, whichever is earlier.

When your data reaches the end of its retention period, intgame will securely delete or anonymise it. Anonymised data (from which you cannot be identified) may be retained indefinitely for statistical and analytical purposes.

8 How We Protect Your Data

intgame implements a layered security architecture designed to protect your personal data against unauthorised access, disclosure, alteration, and destruction. Our security measures include:

• TLS 1.3 encryption for all data in transit between your device and the intgame platform.
• AES-256 encryption for sensitive data stored at rest, including payment references and identity document data.
• Multi-factor authentication available for player accounts and mandatory for all internal intgame staff access to production systems.
• PCI-DSS compliant payment processing infrastructure for card transactions.
• Access controls: intgame staff are granted access to personal data on a strict need-to-know basis with full access logging.

• Intrusion detection and monitoring: Automated systems monitor platform activity for suspicious access patterns, unusual transactions, and potential breaches in real time.
• Regular security testing: intgame conducts periodic penetration testing and vulnerability assessments on its platform infrastructure.
• Data breach response: intgame maintains a documented data breach response procedure. In the event of a breach affecting your personal data, we will notify you and the National Privacy Commission within 72 hours of becoming aware of the breach, as required by law.

9 Cookies and Tracking Technologies

intgame uses cookies and similar tracking technologies on its platform to improve your experience, maintain your session, and gather analytics data. Here is what each type of cookie does:

• Essential cookies: Required for the platform to function. These keep you logged in during a session, maintain your bet slip, and ensure secure communications. You cannot opt out of essential cookies without disabling core platform functionality.
• Functional cookies: Remember your preferences, such as your preferred odds format, language settings, and notification preferences. Disabling these won't break the platform, but your preferences won't be saved between sessions.
• Analytics cookies: intgame uses first-party analytics tools to understand how players use the platform – which pages are visited most, where players encounter friction, and how features are performing. This data is aggregated and does not identify individual players.
• Security cookies: Used by fraud prevention and security systems to detect suspicious access patterns, multiple accounts, and abnormal session behaviour.

intgame does not use third-party advertising cookies. You will not see intgame ads follow you around the internet based on your activity on our platform. You can manage cookie preferences through your browser settings, though disabling essential cookies will affect your ability to use intgame normally.

10 Protection of Minors

intgame is strictly an adult platform. Registration is permitted only for individuals aged 21 and above. intgame does not knowingly collect or process personal data from persons under the age of 21.

If intgame becomes aware that a person under 21 has provided personal data or registered an account, we will immediately close the account, delete all associated personal data, and where applicable report the matter to the relevant authorities. If you believe a minor has registered on intgame, please contact us at privacy@intgame.app immediately.

11 Exercising Your Data Privacy Rights

As a data subject under the Philippine Data Privacy Act, you have the right to access, correct, delete, restrict, object to, and obtain a portable copy of your personal data held by intgame. Here is how to exercise each right:

• Access request: Email privacy@intgame.app with the subject line "Data Access Request" from your registered email address. Include your full name and intgame account username. We will provide a full data export within 15 business days.
• Correction request: Minor corrections (name spelling, contact number) can be submitted through your account settings. For corrections to KYC data, email privacy@intgame.app with supporting documentation.
• Deletion request: Submit via email to privacy@intgame.app with the subject "Deletion Request." Note that we may be unable to delete certain data if retention is required by law (e.g., AML regulations). We will explain any limitations clearly in our response.
• Objection to processing: To opt out of marketing communications, use the unsubscribe link in any marketing email or update your preferences in account settings. To object to other forms of processing, contact privacy@intgame.app.
• Data portability: Request a machine-readable export of your personal data by emailing privacy@intgame.app with the subject "Portability Request."
• Complaints to the NPC: If you are dissatisfied with intgame's response to your privacy request, you have the right to file a complaint with the National Privacy Commission of the Philippines.

All data subject requests are handled by intgame's Data Privacy Officer. We will acknowledge receipt of your request within 3 business days and provide a substantive response within 15 business days. Complex requests may take longer, in which case we will notify you of the expected timeline.

12 Changes to This Privacy Policy

intgame reviews and updates this Privacy Policy periodically to reflect changes in our data practices, platform features, or applicable laws. When we make material changes, we will:

• Update this page with a revised "Last updated" date.
• Notify registered players via email or in-app notification before changes take effect.
• For significant changes that affect how we process data, request fresh consent where required by law.

Your continued use of intgame after an update to this policy constitutes your acknowledgement of the revised terms. We recommend bookmarking this page and reviewing it periodically. If you have concerns about any update, contact privacy@intgame.app before the effective date.

13 Contact Us About Privacy

For any questions, concerns, or requests related to this Privacy Policy or how intgame handles your personal data, please contact our Data Privacy Officer:

Data Privacy Officer – intgame
Email: privacy@intgame.app
General support: support@intgame.app

Our DPO will respond to all privacy-related enquiries within 3 business days. For urgent security matters – such as a suspected data breach or account compromise – please use the 24/7 live chat on the intgame platform for the fastest response.