Responsible Gaming at IntGame – Play Smart, Stay Safe

Our Promise

We Take Responsible Gaming Seriously

Here at IntGame, responsible gaming is not just a legal requirement — it is a core part of who we are. We know that for most Filipinos, betting online is a form of leisure, the same way you enjoy watching PBA or hanging out at the arcade on a Saturday. It should add excitement to your life, not become a source of worry or financial stress.

That is why we have built a full responsible gaming framework that goes beyond the standard stuff. From deposit limits to self-exclusion tools, IntGame gives you real, practical control over your gaming activity. Whether you play every day or just on weekends, these safeguards are always active in the background — quietly keeping things balanced.

We understand that problem gambling can happen to anyone, regardless of age, income, or how experienced you are. The signs are not always obvious at first. Our team is trained to spot patterns that may indicate a player needs support, and we act on it — not just because regulations require it, but because it is simply the right thing to do.

IntGame operates under a licensed framework, which means responsible gaming standards are built into every layer of our platform — from the software that monitors account behavior, to the customer support agents who are trained to assist players in distress. Our commitment to responsible gaming is real, ongoing, and Pinoy-focused.

Our Tools & Programs

Six Ways IntGame Keeps You in Control

We have built real safeguards into our platform so you always have the power to manage your gaming the way that works best for you.

Deposit Limits

Set a daily, weekly, or monthly deposit cap directly from your account dashboard. Once you hit your limit, the system will not let any further deposits through for that period — no exceptions. Sulit ang pera mo kapag may kontrol ka.

Session Time Reminders

Lose track of time? It happens to the best of us. IntGame lets you set session duration alerts so you get a friendly nudge after your chosen time has passed. You stay in control of how long each gaming session runs.

Self-Exclusion

If you feel you need a proper break, our self-exclusion tool lets you lock your account for a set period — weeks, months, or permanently. During the exclusion period, you cannot log in, deposit, or place bets. It is a real break, not just a pause.

Loss Limits

Beyond deposits, you can also set a maximum loss limit per session or per day. This means even if funds are available in your wallet, the platform will stop accepting bets once your threshold is reached. It is your safety net, always on.

Age Verification

IntGame strictly enforces a minimum age requirement of 21 years old in accordance with Philippine law. All accounts are verified before full platform access is granted. We do not allow underage gambling under any circumstances — walang palya.

24/7 Player Support

Our support team is available around the clock via live chat and email. If you or someone you know is struggling with gaming-related issues, our agents are trained to listen without judgment and connect you with the right resources.

Know the Signs

Warning Signs of Problem Gambling

Problem gambling does not always look dramatic. A lot of Pinoys do not even realize they are crossing a line until the impact shows up in their relationships or finances. Here are some red flags to watch out for — in yourself or someone close to you.

If you recognise any of these patterns, please reach out to our support team or visit a professional counselor. There is absolutely no shame in asking for help — it actually takes guts. IntGame's responsible gaming program is here to support you every step of the way, not judge you.

Remember: responsible gaming is not about stopping you from having fun. It is about making sure the fun never becomes a burden. If you ever feel that gaming is no longer enjoyable and is instead causing anxiety or financial strain, those are clear signals to step back and reassess.

Chasing Losses

Betting more than planned to try to win back money you have already lost — especially after consecutive losing sessions — is one of the clearest early warning signs.

Gambling with Money You Cannot Afford

Using funds meant for rent, groceries, or bills — or borrowing money from family and friends to fund gaming — is a serious sign that gambling has become a problem.

Neglecting Daily Life

Missing work, skipping family time, or letting household responsibilities slide because of gaming sessions is a red flag that balance has been lost.

Gambling to Escape Problems

Using betting as a way to cope with stress, anxiety, depression, or personal problems rather than for entertainment is a harmful pattern that can escalate quickly.

Hiding Your Activity

Keeping your gaming habits secret from loved ones, lying about how much time or money you spend, or feeling defensive when it comes up in conversation are strong warning signs.

Unable to Stop or Cut Back

If you have tried to reduce your gaming activity but found it extremely difficult or impossible to follow through, that compulsive pattern needs professional attention.

How It Works

Setting Up Your Limits on IntGame

Activating your responsible gaming settings takes less than two minutes. Here is how to get your controls in place.

Log In to Your Account

Head to your IntGame account and go to the Settings or Profile section. All responsible gaming tools are grouped under a dedicated menu so they are easy to find.

Choose Your Limits

Select from deposit limits, loss limits, or session time caps. You can set multiple limits at once Enter your preferred amounts in Philippine Pesos (₱) or choose a time duration.

Confirm and Activate

Review your settings and confirm. Limits take effect immediately once saved. Reducing a limit is instant — increasing a limit has a mandatory48-hour cooling-off period for your protection.

Reach Out If Needed

If you ever feel overwhelmed or need to escalate to a full self-exclusion, contact our support team via live chat or email us directly. We will guide you through the process without judgment.

Got Questions?

Responsible Gaming – Frequently Asked Questions

Everything you need to know about how IntGame supports safer play for all Filipino members.

Responsible gaming means enjoying online betting as a form of entertainment while staying in control of the time and money you spend. IntGame promotes responsible gaming because we genuinely care about the well-being of our players. For us, a happy and healthy player base is more important than short-term revenue. Our responsible gaming framework is built to ensure that the platform remains a place for fun — not financial hardship or stress.

Log in to your account, navigate to Settings, and look for the Responsible Gaming section. From there, you can set daily, weekly, or monthly deposit caps in Philippine Pesos (₱). Once your chosen limit is reached within the period, no further deposits will be accepted until the period resets. Reducing your limit takes effect immediately, while increasing it requires a 48-hour waiting period for your own protection.

Yes, absolutely. Self-exclusion is one of the most important tools in our responsible gaming program. You can activate it from your account settings or by contacting our 24/7 support team. You can choose a temporary exclusion of 30, 60, or 90 days, or opt for a permanent closure. During exclusion, you cannot log in, place bets, or make deposits. We take this very seriously and will not override a self-exclusion request without a mandated cooling-off period.

Yes. IntGame is built specifically with Filipino players in mind. We support all major local payment methods including GCash, Maya, GrabPay, and bank transfers through BDO, BPI, and UnionBank via InstaPay and PESONet. Our responsible gaming tools, customer support, and platform features are all designed to give Filipino players a safe, fair, and enjoyable experience. We enforce strict age verification (21+) in line with Philippine regulations.

Talk to them openly and without blame — sometimes a calm, honest conversation is the first step. Encourage them to use IntGame's self-exclusion tool or to speak with a professional counselor. You can also contact our support team on their behalf, and we will do our best to assist in a compassionate and discreet way. If the situation feels serious, reaching out to a local mental health or addiction counseling service in the Philippines is always a wise step.

Absolutely. All IntGame accounts go through a mandatory identity and age verification process before full access to betting and deposit features is granted. We require government-issued ID and confirm that each player is at least 21 years old, which is the legal gambling age in the Philippines. Any account found to belong to an underage individual will be immediately suspended and any funds returned. This is non-negotiable for us.

Responsible Gaming at IntGame –Play Smart, Stay Safe