intgame Terms and Conditions –
What You Need to Know Before You Play

1 Introduction

Welcome to intgame. By accessing, registering on, or using the intgame platform at intgame.app, you confirm that you have read, understood, and agreed to be bound by these Terms and Conditions in full. These terms form a legally binding agreement between you and intgame for the use of all platform services, including sports betting, esports wagering, virtual sports, jackpot slots, and any other products offered by intgame.

intgame operates under applicable Philippine gaming regulations. These terms are governed by Philippine law. Any disputes arising from your use of intgame that cannot be resolved through our internal complaints process will be subject to the jurisdiction of Philippine courts.

These terms apply to all intgame players regardless of location within the Philippines. They cover your rights as a player, your responsibilities when using the platform, intgame's obligations to you, and the conditions under which accounts may be restricted or closed. We update these terms from time to time – when we do, we notify registered players and post the updated version on this page with a revised effective date.

Your continued use of intgame after any update to these terms constitutes your acceptance of the revised version. If you disagree with any changes, you may close your account at any time by contacting our support team.

2 Eligibility

To create and maintain an account on intgame, you must meet all of the following criteria:

• You are at least 21 years of age.
• You are physically located in the Philippines and legally permitted to engage in online gambling activities under applicable Philippine law.
• You are acting on your own behalf as an individual player and not as an agent or on behalf of a third party.
• You do not have an existing intgame account that has been closed, suspended, or self-excluded.
• You are not a current employee, director, or contractor of intgame or any of its affiliate companies, nor are you an immediate family member of such a person.
• You have not been found to have engaged in fraudulent or illegal activity on any other online gaming platform.

intgame reserves the right to request proof of age and identity at any stage of the registration or verification process. Players in certain regions may be subject to additional eligibility requirements based on local gaming regulations.

3 Account Registration

When you register an account with intgame, you are required to provide accurate, complete, and current information. This includes your full legal name, date of birth, registered mobile number (which must be a Philippine number), and a valid email address. All information provided must match the identification documents you will be required to submit during verification.

You are responsible for:

• Keeping your account login credentials (username and password) confidential and secure.
• All activity that occurs under your account, whether or not authorised by you.
• Notifying intgame immediately if you suspect unauthorised access to your account.
• Updating your account information promptly if any of your details change.

Each individual is permitted to register and maintain only one intgame account. Creating multiple accounts – whether under the same name, different names, or using different mobile numbers or email addresses – is strictly prohibited. Where duplicate accounts are identified, intgame reserves the right to close all associated accounts and forfeit any balances or pending winnings held within them.

4 Deposits and Withdrawals

All deposits and withdrawals on intgame are conducted in Philippine Peso (₱). intgame does not charge transaction fees for standard deposits or withdrawals, though your payment provider may apply their own fees independently of intgame.

Accepted deposit methods:

• GCash
• Maya (formerly PayMaya)
• GrabPay
• Coins.ph
• InstaPay / PESONet bank transfer
• BDO, BPI, UnionBank online banking
• Visa / Mastercard debit or credit cards

Deposits made via GCash and Maya are typically credited to your intgame wallet within minutes. Bank transfers may take up to 30 minutes during banking hours.

Withdrawal conditions:

• Withdrawals may only be made to payment methods previously used to fund your account (same source rule), unless explicitly approved otherwise by intgame support.
• Your account must pass full KYC verification before any withdrawal can be processed.
• Minimum withdrawal amount is ₱500.
• Withdrawal requests are typically processed within 15 minutes for GCash and Maya. Bank transfers may take 1–3 business days.
• intgame reserves the right to request additional documentation before processing large withdrawals.

5 Betting Rules

All bets placed on intgame are subject to the specific market rules applicable to each sport or product. By placing a bet, you confirm that you understand and accept the rules for that market. Key general betting rules applicable to all intgame products include:

• All bets are final once confirmed via the bet slip. intgame does not accept requests to cancel a bet after it has been placed, except where explicitly permitted by a specific market rule (e.g., certain cash-out situations).
• Minimum bet amounts and maximum payout limits vary by market and are displayed on the bet slip before confirmation. Placing a bet constitutes your agreement to these limits.
• In the event of a technical error that results in incorrect odds being displayed, intgame reserves the right to void affected bets and return stakes to player wallets. We will notify affected players.
• For sporting events cancelled or postponed beyond the rules-specified window, affected bets are voided and stakes returned. This applies to both pre-game and live markets.
• intgame uses professional odds compilers and automated pricing systems. We reserve the right to correct any obvious pricing errors at any time, including after a bet has been placed.
• Live betting markets may be suspended at any time during an event. Bets placed while a market is suspended will be voided and stakes returned.

Detailed sport-specific rules for NBA betting, boxing, esports, virtual sports, and other products are available on each respective product page.

6 Bonuses and Promotions

intgame offers a range of bonuses and promotions to both new and existing players. These are designed to enhance your experience on the platform. However, all bonuses come with specific terms and conditions that must be met before any bonus-derived winnings can be withdrawn.

General bonus conditions that apply across all intgame promotions unless stated otherwise:

• Wagering requirement: Most bonuses carry a wagering requirement (also called a rollover). This means the bonus amount – and sometimes the deposit amount too – must be bet a specified number of times before a withdrawal can be requested. The specific multiplier is stated on each promotion page.
• Time limit: Bonuses expire if the wagering requirement is not met within the specified period, typically 7 to 30 days from the date of credit. Expired bonuses and any associated winnings are removed from the account.
• Game/market eligibility: Not all markets contribute equally to wagering requirements. Sports betting may contribute at a different rate than slots. Check the specific promotion for market contribution percentages.
• One bonus at a time: Players may not hold more than one active bonus simultaneously unless a specific promotion explicitly permits this.
• Bonus abuse: Any player found to be systematically exploiting promotions – including through bonus hunting strategies, arbitrage, or using multiple accounts – will have their account closed and all bonus winnings forfeited.

7 Prohibited Conduct

The following actions are strictly prohibited on the intgame platform. Engaging in any of these activities will result in immediate account suspension, investigation, and potential permanent closure, with all funds subject to forfeiture:

• Registering more than one account or operating an account on behalf of another person.
• Providing false, misleading, or incomplete information during registration or KYC verification.
• Using automated betting software, bots, scripts, or any other technology to place bets or navigate the platform in a way not authorised by intgame.
• Match fixing, inside information exploitation, or any form of collusion to gain an unfair advantage in betting markets.
• Money laundering or using intgame to process the proceeds of criminal activity.
• Chargebacks on deposits that have already been used to place bets on the platform.
• Abusing the complaints or dispute resolution process through false claims.
• Attempting to access other players' accounts, the intgame backend, or any part of the system beyond your authorised player account.

intgame works with payment providers, law enforcement agencies, and gaming regulatory bodies to investigate and report suspected fraudulent activity. We reserve the right to share account and transaction data with these entities when required by law or in connection with a fraud investigation.

8 KYC and Identity Verification

intgame operates a Know Your Customer (KYC) policy in compliance with Philippine anti-money laundering and gaming regulations. All players are required to complete identity verification before withdrawing funds from their accounts. KYC may also be triggered by high-value deposits, large or frequent withdrawals, or activity that requires additional review.

Documents typically required for KYC verification include:

• Government-issued photo ID (PhilSys National ID, passport, driver's license, SSS/GSIS card, or PRC ID)
• Proof of address (utility bill, bank statement, or government document dated within the last 90 days)
• A selfie holding your ID alongside a handwritten note with the current date and "intgame"

Documents must be clear, unedited, and show all four corners. Blurred, cropped, or altered documents will be rejected and you will be asked to resubmit. intgame aims to process standard KYC submissions within 24–48 hours during business days.

9 Privacy and Data Protection

intgame collects and processes personal data in accordance with the Philippine Data Privacy Act of 2012 (Republic Act 10173). By using the platform, you consent to intgame collecting, using, and processing your personal data as described in our Privacy Policy.

Personal data intgame collects includes:

• Registration details (name, date of birth, mobile number, email address)
• KYC documentation and identity verification data
• Transactional data (deposit and withdrawal history, bet history)
• Device and access data (IP address, browser type, device model)
• Communications with intgame support

intgame uses this data to operate the platform, verify identity, comply with regulatory obligations, detect fraud, personalise your experience, and communicate with you about your account and relevant promotions. We do not sell your personal data to third parties.

You have the right to access, correct, or request deletion of your personal data held by intgame, subject to legal and regulatory retention requirements. For the complete policy on how we handle your data, see the intgame Privacy Policy.

10 Responsible Gaming

intgame is committed to promoting responsible gaming. We believe betting should be an enjoyable form of entertainment, not a source of financial or personal harm. The following tools are available to all intgame players from the account settings page:

• Deposit limits: Set daily, weekly, or monthly caps on how much you can deposit. Limit reductions take effect immediately; increases require a 24-hour cooling period.
• Session time limits: Set reminders or hard limits on how long you can be logged in during a single session.
• Loss limits: Define the maximum amount you are willing to lose within a set period.
• Cooling-off period: Temporarily suspend your account for 24 hours, 7 days, 30 days, or 6 months without permanent closure.
• Self-exclusion: Permanently exclude yourself from the intgame platform. This is irreversible for a minimum period and cannot be undone by contacting support during the exclusion window.

If you are concerned about your own gambling or that of someone you know, please visit our dedicated Responsible Gaming page for resources and support options. Players who display signs of problem gambling may be contacted by our responsible gaming team and offered intervention support.

11 Account Suspension and Closure

intgame reserves the right to suspend, restrict, or permanently close any account at its discretion, with or without prior notice, in the following circumstances:

• Breach of these Terms and Conditions or any product-specific rules.
• Failure to complete KYC verification within a reasonable period when requested.
• Suspected fraud, money laundering, or any other illegal activity.
• Chargebacks or payment disputes initiated without grounds.
• Abusive behaviour directed at intgame staff or other players.
• Account inactivity exceeding 12 consecutive months (dormant account policy).

Where an account is closed due to a breach of these terms, intgame reserves the right to withhold funds pending investigation. If no wrongdoing is established, eligible funds will be returned within a reasonable period. Where wrongdoing is established, funds may be permanently forfeited.

Players who wish to close their account voluntarily for any reason may do so by contacting intgame support. Any remaining balance will be returned to the verified payment method on file after standard processing and verification checks.

12 Limitation of Liability

To the maximum extent permitted by Philippine law, intgame's liability to you in connection with the use of the platform is limited as follows:

• intgame is not liable for any loss of profits, loss of opportunity, indirect, incidental, or consequential damages arising from your use of the platform.
• intgame is not responsible for delays or failures in performance resulting from causes beyond our reasonable control, including but not limited to internet outages, power failures, third-party service disruptions, or force majeure events.
• intgame's total liability for any claim arising from the use of the platform is limited to the value of funds held in your account at the time the claim arises.
• intgame does not guarantee that the platform will be available at all times. Scheduled maintenance and unplanned downtime may occur. We will endeavour to notify players in advance of scheduled maintenance.

Nothing in these terms excludes or limits liability that cannot be limited under Philippine law, including liability for fraud or fraudulent misrepresentation by intgame.

13 Changes to These Terms

intgame may update these Terms and Conditions from time to time to reflect changes in law, regulation, platform features, or operational requirements. When material changes are made, we will:

• Post the updated terms on this page with a revised "Last updated" date.
• Notify registered players via email or in-app notification.
• Where required by regulation, provide a reasonable notice period before changes take effect.

Your continued use of intgame after any update constitutes your acceptance of the revised terms. We recommend bookmarking this page and reviewing it periodically. If you disagree with any update, please contact support to discuss your options, including account closure if you choose not to accept the new terms.

14 Contact Us

If you have questions about these Terms and Conditions, want to raise a complaint, or need support with your account, intgame's customer service team is available 24/7 via live chat on the platform.

You can also reach us by email:

support@intgame.app

We aim to respond to all email enquiries within 24 hours. For urgent matters related to your account security or an ongoing transaction, live chat is the fastest option.

Complaints are handled in accordance with intgame's internal complaints procedure. If you are not satisfied with the resolution provided by our support team, you may escalate the matter to the relevant Philippine gaming regulatory authority. Details on the applicable regulatory body are available from our support team on request.